Effective Date: 6 May 2025
Welcome to listinglord. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.
By accessing or using listinglord, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.
1. Information We Collect
We collect different types of information to provide and improve our services. This includes:
a) Personal Information
When you create an account or listing as an agent, agency, or private seller, we may collect:
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Full name
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Email address
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Phone number
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Agency name (if applicable)
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Profile photo or company logo
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Identification or business registration documents (for verification)
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Payment and billing information (where applicable)
b) Property Listing Information
If you list a property, we collect:
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Property address or location
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Price
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Photos and videos
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Property descriptions and features
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Contact details for inquiries
c) Usage Information
We automatically collect certain data when you use our site:
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IP address
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Device type
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Browser type
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Operating system
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Pages viewed
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Time spent on the site
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Click behavior
d) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic.
2. How We Use Your Information
We use the information we collect for purposes including:
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To create and manage user accounts
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To publish and promote property listings
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To facilitate communication between buyers, renters, agents, and sellers
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To verify the identity of users and prevent fraud
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To provide customer support and respond to inquiries
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To send important updates, service messages, or promotional content (with your consent)
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To analyze site usage and improve our platform
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To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share your data under the following circumstances:
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With Buyers and Renters: Your contact information (e.g., phone number, agency name) may be visible on listings you post.
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With Service Providers: We work with trusted partners who help us operate and improve our platform (e.g., hosting, payment processing, email delivery).
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With Law Enforcement or Government: When required to comply with legal obligations or protect the rights and safety of users and the public.
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With Your Consent: We may share data for other purposes when you give us explicit permission.
4. User-Generated Content
Any content (e.g., property photos, descriptions, reviews, or comments) submitted to the site is considered public and may be visible to all users. Please ensure you have the right to share any content you upload.
5. Your Rights and Choices
You have the right to:
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Access and review the personal data we hold about you
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Update or correct your information
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Request deletion of your account and associated data
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Opt-out of marketing communications
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Manage cookie preferences
To exercise your rights, please contact us at support@listinglord.com.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no system is completely secure. Please take steps to protect your account, including using strong passwords.
7. Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time, subject to our legal and regulatory obligations.
8. Children’s Privacy
Listinglord is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review their policies before sharing any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. Significant changes will be communicated through the platform or via email. Your continued use of listinglord after any updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests related to your privacy, please contact us at:
Email: support@listinglord.com
Phone Whatsapp: 070 362 0907
Thank you for trusting listinglord. Your privacy is important to us.